Fast Facts
District: Duval County Schools (FL)
Students: 130,000
Use Case: Transportation contractor performance monitoring + financial accountability
Primary System: Edulog
Key Metrics: On-time %, late, early, missed service events (per district rules), trends
Visualizations: Contractor breakdowns, school breakdowns, accessible fines tracking
Primary Users: Chief Operations Officer, Ops leadership/supervisors, transportation ops stakeholders
Impact:
Nexus uncovered $2,000,000 worth of contractor fines in the past 30 days.
The Challenge
Contractor performance issues were costly and difficult to manage at district scale without a consistent, shared view. When reliability varies by contractor and by school, it becomes hard to separate isolated incidents from recurring patterns and harder to translate performance into enforceable accountability.
What Nexus Enabled
- Defined and standardized business rules that translate raw Edulog data into consistent performance events and accountability metrics.
- Contractor performance visibility at a glance (who, where, and how often issues occur).
- School-level impact views to pinpoint where students and staff are most affected.
- Consistent metrics across the district (on-time %, late, early, and other service events).
- Clear tracking of performance-linked fines in a single place.
- Automated reporting: Scheduled, automated reports that replace manual reporting work and keep stakeholders updated without rebuilding spreadsheets or slide decks.
“The Nexus reports and dashboards look good and are exactly what we needed. They give us a clear view of performance and make it easier to have the right conversations.”
Tishun Gilbert, Duval Schools Transportation Coordinator, Duval County Public Schools
How they use Dashboards
- Contractor breakdown dashboards to compare performance across vendors.
- School breakdown dashboards to identify hotspots and recurring issues.
- Accessible fines views to support financial accountability tied to performance.
- Trend views to see whether performance is improving or deteriorating over time.
Role-based views: the right level of detail for each team
- Coordinator-level dashboards give district transportation coordinators the exact views they need to manage day-to-day issues between contractors and schools.
- Executive-level dashboards stay focused on performance, trends, and financial accountability, without drowning leadership in route-level noise.
Who Uses It
- Chief Operations Officer
- Operations supervisors and Ops leadership
- Transportation operations stakeholders
Why it Matters
- Protects district budget by making performance-linked fines visible and trackable.
- Reduces time spent chasing fragmented reports and anecdotal escalations.
- Supports faster interventions and clearer contractor management conversations.
- Improves confidence in operational decisions with a shared source of truth.
