1. Data Collection

We collect only the essential information required to deliver and enhance our services, including:

• Personal Information: We only collect Personal Information when it is explicitly provided or authorized by users or customers. We do not gather personal data through automated means or without clear consent. When authorized, this data may include names, email addresses, phone numbers, and school affiliations. The specific reasons for collecting Personal Information are clearly identified at or before the time of collection.
• School Information: School names, district details, roles within the educational institution, and other relevant educational data provided by users or institutions.
• Financial and Operations Data: Financial records, transactions, budgets, vendor and account information, schedules, and other operational data provided by users or accessed through authorized third-party integrations.
• Usage Information: Metrics and analytics on how our services are accessed and utilized, including user engagement and interaction patterns.

2. Consent

Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services.

We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to provide you with our full suite of features.

3. Use of Data

We collect, use, and disclose Personal Information to fulfill the products or services you have requested. The information gathered serves to:

• Enhance our Services and User Experience: Continuously improve the functionality and usability of our solutions.
• Communicate with Users: Provide updates on services or account information directly related to your user experience.
• Ensure Compliance and Security: Adhere to legal requirements and protect against unauthorized access to or use of our services, safeguarding both user and institutional data.

4. Data Sharing and Disclosure

We strictly prohibit the sale of Personal Information or data. Sharing of data with third parties occurs only in limited and necessary circumstances, including:

• Service Providers: To facilitate our service delivery, such as sharing a phone number with a telecommunications provider for sending texts. In these cases, user identities remain anonymous and data is shared under stringent privacy agreements.
• Legal Obligations and Security: When mandated by law or necessary to protect our rights and ensure the safety of our users and services.

5. Data Security

We enforce stringent security protocols to safeguard user information from unauthorized access or misuse. Our dedicated team ensures the continuous integrity and security of our systems through advanced measures including encryption, firewalls, and Secure Socket Layer (SSL) technology.

6. Children's Privacy

Our commitment to protecting the privacy of young users is unwavering. We adhere strictly to the Children's Online Privacy Protection Act (COPPA) and implement additional safeguards to secure the privacy of users under the age of 13. Our practices are designed to ensure full compliance with COPPA's requirements, providing a safe online environment for children.

7. User Rights

Users have the right to access, correct, or delete their Personal Information at any time. Requests can be made through the contact information provided in Section 10 of this policy.

8. Data Retention

We retain Personal Information and other data only as long as necessary to deliver our services, meet legal obligations, or fulfill customer instructions. At a customer's direction, we will securely remove or otherwise render data inaccessible in accordance with applicable retention policies and regulatory requirements.

Our retention practices are designed to be flexible and transparent, ensuring data is handled in line with customer expectations and applicable laws.

9. Policy Updates

We may update this policy from time to time. Users will be notified of any significant changes through our website or via email. The Last Updated date at the top of this page reflects when the most recent revision was made.

10. Contact Information

For questions or concerns about our privacy practices, please reach out to us directly.